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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reed Mosley

March 4, 2025

5  out of  5
rating by Reed Mosley
"Charles and Amy found a great rate for my auto policy. They got me out of my old policy and in to my new one effortlessly! Thanks so much."
We responded:
"Thank you so much for your fantastic feedback! We're thrilled to hear that we could help you find a great rate for your auto policy. It's our pleasure to make the transition to a new policy as effortless as possible for you. If you need anything else, don't hesitate to reach out. Thanks again for choosing us!"
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Andrew Sugarman

January 20, 2025

5  out of  5
rating by Andrew Sugarman
"Charlie and Amy have been great to work with- providing excellent service and they offer some of the best insurance rates on the market."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Campbell

January 15, 2025

5  out of  5
rating by Linda Campbell
"In 1990, I purchased my first auto policy from this office. Since then, I’ve added rental, personal articles, homeowners and an umbrella policy. Throughout the years, I’ve always received exceptional customer service especially from Crystal Rogers who has always taken the time to help me understand all my policies, needs and changes. In addition, State Farm has always held true with all damage claims. My deceased father was right when he told me to stay with State Farm in the 90’s."
We responded:
"Thank you so much for your review, Linda! We've enjoyed having you as a customer for all these years!"
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Xavier Amalanathan

January 15, 2025

5  out of  5
rating by Xavier Amalanathan
"Charlie and his team are amazing! They always go above and beyond to provide exceptional service and only suggest what’s truly right for you. Highly recommend"
We responded:
"Thank you Xavier, I will pass this on to my team."
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gina galvan

December 11, 2024

5  out of  5
rating by gina galvan
"I recently switched insurance companies to State Farm, and let me just say this team goes above and beyond to help their clients get the right deals that fit their needs. I’m so thankful for all of Amy’s help."
We responded:
"Thank you I will pass this on to Amy. "
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Nicki Wachsmann

December 11, 2024

5  out of  5
rating by Nicki Wachsmann
"I have really enjoyed working with the people at this State Farm office. They are always so helpful and quick to respond when I have questions!"
We responded:
"Thank you for your kind words"
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Rachael Scott

November 6, 2024

5  out of  5
rating by Rachael Scott
"Charlie and his team are wonderful and so helpful! They provide the best service, are not pushy sales people, and only try to find you what you need and what is right for you."
We responded:
"Thank you Rachel"
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Malikiiiooo

October 23, 2024

5  out of  5
rating by Malikiiiooo
"Id just like to say its very appreciated when a representative of a company is able to relate to the buyer. Part of that is understanding that life happens. Crystal is literally the best. She helped me get my coverage set up and gave me the best advice on what I can do to make sure im better able to get the most out of my services. I really appreciate her and hopes she gets properly accommodated for the work shes doing."
We responded:
"Thank you I will let Crystal know your remarks"
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Kelly Merlo

September 13, 2024

5  out of  5
rating by Kelly Merlo
"Around 15 years ago we switched to Charlie's office from another A+ company. He has helped us through the years with many cars, our home, and other insurance needs. He and his office staff have always been quick to respond with full knowledge and friendliness. I trust and respect Charlie and his team and look forward to our continued relationship."
We responded:
"Thank you Kelly. My office team and I appreciate your business."
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Christina Morgan

September 12, 2024

5  out of  5
rating by Christina Morgan
"The ladies I have worked with at Anderson State Farm have been fantastic in helping my big family deal with every issue that does arise. From Amy to Angela to Chrystal, they go out of their way to take care of us and I couldn’t more grateful. Anything to make the mundane parts of life better, I’m in!"
We responded:
"Christia, Thank you for your comments. I will pass this along to the office team. I am greatfu;l for the great office team and customers like you that I have."
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Paul Silva

September 12, 2024

5  out of  5
rating by Paul Silva
"Charlie and his staff take great care of all my families insurance needs. Very pleasant and accommodating with any help or information I need in a timely manner."
We responded:
"Thank you Paul. My office team and I appreciate having you as a customer."
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Louisa

September 11, 2024

5  out of  5
rating by Louisa
"I had been with State Farm for over 25 years but last year I switched to try another company and was disappointed after six months so I switched back to State Farm and they were so good to me to welcome me back. Thanks to Charlie and his entire team for the best customer service ever👍."
We responded:
"Louisa, Thank you for coming back to my agency and to State Farm. Charlie"
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Ebony Cormier

August 20, 2024

5  out of  5
rating by Ebony Cormier
"I have been insured with Charlie Anderson State Farm for several years now and highly recommend them for all your insurance needs. Anytime I call or email with a question about my policy, the staff is informative, pleasant, and polite. They do a great job of translating insurance jargon into plain language. Plus, their premiums remain among the lowest for my vehicles. I also appreciate the convenience of the online app and self-service options. Please reach out to them today. You won't be disappointed!"
We responded:
"Thank you Ebony for giving us a 5 star review."
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Tracy Nelson

July 27, 2024

5  out of  5
rating by Tracy Nelson
"Thank you so much to Charlie and his wonderful staff. They came through for me in a tight situation. I’m so grateful for the professionalism and concern they have for their clients."
We responded:
"Tracy, Thanks for giving my office team such a nice review. We appreciate your business. Charlie Anderson, State Farm Agent"
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Chad Capps

July 16, 2024

5  out of  5
rating by Chad Capps
"I’ve been with Charlie Anderson at State Farm for over 15 years, and I’ve never had an issue, and they’re really easy to get a hold of. I would definitely recommend."
We responded:
"Thank you Chad for giving us a 5 star review. Charlie Anderson"
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Kirsten Jude

July 10, 2024

5  out of  5
rating by Kirsten Jude
"I have been with State Farm off and on (mostly on) with Charlie Anderson as our insurance agent for nearly 30 years. Their office/staff/ and Charlie too, have always gone the extra mile for us. Always Responsive and courteous! Amy has always been my go-to for questions and help, and Krista too. We have multiple policies with them, for a reason!"
We responded:
"Kirsten, Thank you for the nice review. I will pass this on to Amy Charlie Anderson"
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maurie o

July 9, 2024

5  out of  5
rating by maurie o
"I'm never happy about an accident. However, state farm was there. I called them and they were very helpful in talking down all the information and calling the police. Over the next few weeks they answered my question and made a very reasonable resolution to my issue"
We responded:
"Thank you we strive to give excelent customer service"
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Harleyj59

July 9, 2024

5  out of  5
rating by Harleyj59
"I have utilized Charlie Anderson State Farm since moving to Texas 22 years ago! The Staff is absolutely phenomenal! They are ALWAYS pleasant, kind & very helpful! I have been 9 accidents since moving here (only 1 was my fault) . I have been hit head on & totaled, I have been hit from behind & even had my car totaled in a parking lot when a truck ran up & over my car, got stuck on top of the hood, putting it in drive & with my car attached-he pulled the car (& me) back as he drove over the top. Listen? Charlie Anderson takes excellent care of me every time! The women in the office are really knowledgeable (& if they don’t know-they will find out)! Recently I bought a new car. Why at the dealership I was texting back & forth with the women in the office—& I told them I was between 2 cars. They suggested one over the other explained why. I was leaning towards the one they suggested even though it was more-but -then when I heard their reasoning-I definitely went with the car they suggested! I haven’t looked back since (I love my new SUV)! Before I left the dealership that day? They had submitted my insurance information on the new car! I left with a New SUV & my new insurance card before I had a chance to drive it! I don’t know what I would do without them! All of them are professional. They handle my life insurance, my rental insurance & the 2 SUV’s! People say I can get cheaper insurance —but Charlie Anderson has seen me through Nine Car Accidents, New Vehicles (& used). They have suggested ways to save money (& you would be crazy if you didn’t listen to them), they have offered help when I might be panicking & dealing with injuries from the car accidents. Yet they remain calm, professional & help you through everything. Could I get cheaper insurance? Probably. Could I get the SAME coverage I have for less price? I doubt it! Could I have the opportunity to deal with all the women in the office that have been there as long as I have had State Farm insurance? No! The stability in that office & the knowledge is incredible! I wouldn’t go anywhere else!"
We responded:
"Thank you so much for one of our valued policyholders. Charlie Anderson Agent"
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Jane Eleuterius

June 12, 2024

5  out of  5
rating by Jane Eleuterius
"We have been with State Farm forever, and just recently changed agents to Charlie Anderson’s agency. They have been very helpful, respectful, and super nice to work with."
We responded:
"Thank you Jane, my agency team members appreciate your kind words. "
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Michael Nordstrom

May 6, 2024

5  out of  5
rating by Michael Nordstrom
"Great service from Charlie team. super responsive. absolutely on top of all of my needs, including any simple questions I have about coverage, rate changes, you name it. Special shout out for Angela Conrad who’s gone the extra mile for all the recent updates to vehicles, etc. thanks team."
We responded:
"Thank you for you kind review. Angela takes pride in giving great customer a service. Charlie Anderson"
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Jim Carr

May 2, 2024

5  out of  5
rating by Jim Carr
"I realized that I needed to find a new insurance company and reputable agent. I ask friends and neighbors and Charlie Anderson with State Farm was recommended by several people. I called and quickly found out why the agency was highly recommended. I switched home auto and umbrella policies and obtained better coverage and reduced my costs by nearly 50%. I was able to do this over the phone in very short order and had new policies by the end of the day. I am very pleased and look forward to a long relationship."
We responded:
"Thank you for taking the time to leave us a 5-star review, Jim! We are thrilled to hear that you had a positive experience with our agency and that we were able to help you find better coverage at a lower cost. We value your business and look forward to serving you for years to come."
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j fpick

May 1, 2024

5  out of  5
rating by j fpick
"We have had our home and vehicle insurance with Charlie Anderson State Farm Insurance since 1986 and have been very satisfied. Their customer service is exceptional. We had an insurance review with Jessica today. She was very knowledgeable and helpful on all aspects of the insurance coverage. I highly recommend Jessica and the team at this insurance office. John"
We responded:
"Thank you for you nice review. I have sent this to Jessica."
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Di C

February 15, 2024

5  out of  5
rating by Di C
"I have been with StateFarm Charlie Anderson since 1978. When I call the office all the employees are always helpful. Although, I feel Jessica has been the most helpful over the years. She is of great character, professional, compassionate listener, patient and trustworthy. She goes out of her way to help 😊 By the time we get through talking, I have came up more questions she was able to answer and it gave me a more informative outlook/decision for my side. Thank you Jessica for your kindness and integrity. Dianne"
We responded:
"Thank you for giving Jessica such a great review. She is very valuable to our Agency Charlie Anderson, Agent Owner"
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Mary Everett

February 1, 2024

5  out of  5
rating by Mary Everett
"Excellent experience! Jessica was helpful and knowledgeable. Much appreciated."
We responded:
"Thank you for giving a 5 star review. Jessica and I appreciate your reveiw Charlie Anderson"
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Ignacio Luciano

January 24, 2024

5  out of  5
rating by Ignacio Luciano
"Jessica has been always very helpful and very quick to answer questions. I bundled car insurance and home owners. I am confident it was a good move."
We responded:
"Thank you for sending the nice review. Jessica is a valued sales and service representative for our State Farm Agency. "